In the event of a special complaint, a collection of the items may be arranged on behalf of Zolemba. Complaints must be arranged with a customer service representative together with DHL on location after notification from the customer. If you submit the complaint to Zolemba, and it is accepted, a collection will be arranged with DHL the next business day. The package must then be ready for pick-up.
Modified on: Wed, 22 Jul, 2020 at 11:29 AM
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